Patients who have a great experience in your dental office will most likely return to you for other treatments, but also recommend you to their family and friends. There are plenty of ways to enhance the patient experience, like improving your website design, offering new treatments and financing choices, etc.
However, the most high-impact and cost-effective method to upgrade patient experience is to enhance the design of your dental office. Here are some basic tips.
A Functional Floor Plan That Flows Well
One of the most crucial components of a functional dental office is a functional floor plan. You need to get the right balance between allotting some space for future growth, without wasting the said space in the meantime.
Likewise, you should keep the comfort of patients and your staff in mind, so the floor plan should easily flow between rooms and shouldn’t be too tight or cramped. But you also do not want unused empty spaces and office fitouts that will make your Melbourne office feel uncomfortable, too formal, or austere.
In short, ensure that your floor plan satisfies the need for open and functional flow between rooms and foot traffic that is open enough and comfortable.
A Balance Between Function and Aesthetics
Getting the right balance between function and aesthetics is essential, but this can be somewhat complicated. Of course, you want to highlight a style that fits your brand identity. However, without function, you might end up with a stylish office that cannot service your patients in the best way possible.
With this in mind, your office design should incorporate your brand’s aesthetic, clinical function, the technology you use, and ergonomic design. If your dental office is working properly and for everyone, patients and staff alike, you will see an increase in patient satisfaction and work productivity.
Always Keep Your Tech Updated
All dental offices should keep up with the latest technology since studies found that practices that use updated equipment and tech enjoy higher profits and patient satisfaction. Aside from increasing customer satisfaction, using updated tech will also make you and your staff’s work so much easier.
It will likewise communicate to potential and current patients that your practice can provide them with the latest dental services.
Keep Your Eye on The End Result
Knowing exactly what you want to do is just as crucial as the project’s execution. For instance, if you are remodelling, what end result are you looking for exactly? If it is ensuring patient comfort when waiting, then your design will greatly differ from adding more rooms or services.
Put simply, focus on what you want done so you can prioritise your time, energy, and resources. The perfect design for your dental office should support your exact objectives so focus on answering all the “whys” of the design project.
Yes, ensuring that your dental office is always updated and in line with your brand identity is no easy task. But with creativity, the right goals, proper planning, and the right contractor, there’s no reason why you can’t pull it off.